terms of use

 



# Terms of Use


**Effective Date:** \[Insert Date]

**Last Updated:** \[Insert Date]


Welcome to **Horest Hub** (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our services, including hotel room booking, restaurant food ordering, and party/event planning, whether accessed via our website, mobile application, WhatsApp, phone call, or any other platform (collectively, the “Services”).


By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.


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## 1. Eligibility


* You must be at least **18 years old** to use our Services.

* By using our Services, you confirm that all information you provide is accurate and complete.


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## 2. Nature of Services


* Horest Hub is a **facilitator platform** that connects users with third-party service providers (such as hotels, restaurants, and event managers).

* We **do not own or operate** hotels, restaurants, or event services directly.

* All bookings, orders, and services are subject to the **terms and availability** of the respective third-party providers.


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## 3. User Responsibilities


* You agree to use our Services only for lawful purposes.

* You must not misuse our Services, including attempting to disrupt operations or providing false information.

* You are responsible for maintaining the confidentiality of your account (if any).


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## 4. Bookings, Orders & Payments


* Prices, availability, and service details are provided by third-party vendors.

* Payments may be processed through secure payment gateways, UPI, or cash-on-delivery (where applicable).

* Any issues relating to **delivery, quality, or service** will be handled by the respective third-party provider.


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## 5. Cancellations & Refunds


* Cancellation and refund policies may vary depending on the service (hotel, food, or event).

* Please review our **Refund & Cancellation Policy** for detailed terms.


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## 6. Limitation of Liability


* Horest Hub acts only as an **intermediary** and shall not be held responsible for:


  * Service quality, safety, or availability.

  * Delays, cancellations, or damages caused by third-party providers.

* To the maximum extent permitted by law, our liability is limited to the amount paid by you for the booking/order in question.


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## 7. Privacy


* Your personal data is collected and used in accordance with our **Privacy Policy**.

* By using our Services, you consent to such data practices.


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## 8. Intellectual Property


* All content, trademarks, and designs on our platforms are owned by or licensed to Horest Hub.

* You may not reproduce, copy, or exploit any material without prior written consent.


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## 9. Termination


* We may suspend or terminate your access to our Services at any time for violations of these Terms.


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## 10. Governing Law & Jurisdiction


* These Terms shall be governed by the laws of **India**.

* Any disputes shall be subject to the jurisdiction of the courts in **\[Insert City/State, e.g., New Delhi]**.


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## 11. Changes to Terms


* We may update these Terms from time to time.

* Continued use of our Services after changes constitutes your acceptance of the updated Terms.


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## 12. Contact Us


For questions or concerns about these Terms, please contact us at:

📧 Email: \[Insert Email]

📞 Phone/WhatsApp: \[Insert Number]

🏢 Address: \[Insert Office Address]


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